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Careers at AMC

At Association Management Center, you can join a great team of collaborative professionals who bring innovative ideas, professionalism, and dedication together to make good things happen on our clients’ behalf. Clients—our partners—consistently comment on the high caliber of staff and frequently single out individuals who have given exemplary service.

AMC is in the business of managing nonprofit organizations. The associations we work with depend on us for governance and operations management, educational programming, government relations, editing and graphic design, certification or accreditation, sales, marketing, and any other service an association needs to thrive. We share their goals and passions because by helping their members—whether they are individuals or companies—their association grows and succeeds.

Our structure also allows many employees to touch the missions of multiple associations. We provide the office and staff for full-service association clients. Members of our specialized service teams step in as needed to coordinate meetings, produce publications, redesign websites, and more. Our jobs are constantly evolving, keeping everything fresh and creating amazing opportunities for growth. The one thing that doesn’t change is our dedication to our clients’ missions.

We strive to be recognized as the most respected company in the association management industry, empowering our association partners to achieve their goals.

If you’re interested in working for a company with those ambitions, we hope you’ll review our career opportunities below to find out how you can join our team.

Please note that the emails connected to the open positions have recently been updated due to an interruption in service with our previous emails. If you have any questions, please contact Randi Romanek at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Open positions:

 

Developer

Information Technology (IT)

Position Summary:

Participate in a dynamic Applications Development team delivering new capabilities and solutions in a timely fashion for our customers. Work closely with a cross functional team consisting of a business owner and the rest of the IT team in 2 week Scrum sprints to deliver quality solutions. You will design, build, test, and maintain web based applications, integrations and other applications to meet specific business requirements of our clients.

As a Developer you will:

  • Develop new software solutions for our clients around our Association Management System (Personify) using the API’s, Data Services, Database objects, as well as integrate other software solutions within our overall application landscape to deliver a 360 view of the customer in Personify. (70%)
  • Participate in Scrum teams to understand customer expectations, design, develop, test and demo individual tasks for a Sprint.
  • Respond to requests from the business on production system issues and new functionality in a time sensitive manner.
  • Stay abreast of latest developments in your field and remain highly technically competent for translation into enhanced user productivity through implementation of new business systems and policies. (10%)
  • Research, learn and apply new developments and trends in Technology/Applications Development to benefit our clients.
  • Establish and maintain effective professional working relationships with co-workers and all levels of management. (10%)
  • Understand our business model and client goals and right size solutions based on business value, risk and cost.
  • Document relevant work, procedures and settings for cross training the rest of the team (10%).

The ideal candidate will have the following qualifications and demonstrated experience:

  • Commitment to excellence and pride/ownership in deliverables.
  • Understanding that the whole is bigger than sum of all parts.
  • Excellent interpersonal and communication skills.
  • Good understanding of current trends in your field.
  • Ability to analyze, evaluate and solve problems
  • Demonstrated ability to learn new systems quickly.
  • Must be available in after hours during emergency situations
  • Customer service attitude and skills: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.

Technologies and systems experience and knowledge:

  • 5+ years’ experience developing software using ASP.Net (Web Forms, MVC) C#/VB.Net, SQL Server.
  • 5+ years’ experience using CSS, HTML, JavaScript, Web Services, XML
  • 2+ years’ experience using OData Services, Java script libraries such as JQuery, Angular etc.
  • Familiarity with Dot Net Nuke.
  • 1+ years’ experience working in Scrum Teams, Automated Unit Testing and Team Foundation Server as an Application Lifecycle Management system.
  • Experience working with customizing/extending COTS software using API’s and Web Services.
  • Familiarity and working knowledge of standard design patterns and Service Oriented Architecture.
  • Experience developing extensible, configurable software that can be repurposed for multiple scenarios/clients.
  • Familiarity with the Joomla! Content Management System.
  • LAMP(Linux, Apache, MySQL, PHP) stack development skills a plus
  • Experience working with Association Management Systems such as Personify, iMIS, Avectra is a plus.

Qualified candidates can submit resume and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Human Resources Director

Human Resources

As a Human Resources Director you will:

  • Assess organizational needs, recommend and create initiatives, and deliver organizational development solutions that support AMC, client, and staff.
  • Collaboratively develop and implement programs supporting talent management that address culture, talent acquisition, staff development/career pathing, performance appraisal, compensation and benefits, and succession planning.
  • Consult and coach all levels of staff to ensure desired outcomes while taking in to account policies, procedures, practices and employment law.
  • Identify and analyze trends, data, best practices, and metrics across the range of HR functions.
  • Analyze, write, implement, maintain, communicate, and interpret policies, procedures, and programs. Consult with legal counsel to ensure compliance with federal, state, and local law as needed.
  • Oversee exempt and non-exempt recruitment and selection.
  • Oversee all benefit programs.
  • Maintain functional knowledge of employment law and legal requirements to reduce legal risk and ensure regulatory compliance.
  • Assist with creation and maintenance of HR budget.
  • Advise HR executive director on all significant human resource issues.
  • Directly manage HR staff.
  • Review, negotiate, and sign vendor contracts and manage relationships.

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor’s degree required. Master’s degree and HR certification preferred.
  • Ten years of progressive responsibilities in HR management. Must have strong proven HR generalist skills with an emphasis on progressive talent management.
  • Functional knowledge of employment law and regulations.
  • Experience managing and developing staff.
  • Ability to think strategically and operationalize the various programs and work of the HR department.
  • Ability to problem solve, manage conflict and build relationships with people at all levels of an organization.
  • Ability to manage multiple priorities simultaneously - orientated on results
  • Strong communication and interpersonal skills.
  • Ability to use MS Office products proficiently. Experience with Paylocity a plus.  Intermediate computer proficiency.
  • Commitment to company values.

Qualified candidates should send resumes and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

System Administrator / Support Engineer

Information Technology

As a System Administrator you will:

  • Own the administration of the infrastructure services supported by the AMC technology team including hardware, servers, storage, cloud subscriptions, software licenses, networking and business continuity plan. Manage cloud and on premise infrastructure, building, delivering, and managing IaaS environments using IaaS platforms, including AWS, Azure, Rackspace, or Softlayer. (35%)
  • Recommend continuous improvement to the infrastructure: optimizing the network, computer upgrades, security improvement, etc. Capture, monitor and analyze systems usage data, and recommend hardware to provide maximum resource utilization in a cost-efficient manner. (15%)
  • Create and maintain technical documents that illustrate standard operating procedures, and infrastructure design. (5%)
  • Participate in business requirements gathering for technology projects and provide subject matter expertise that will support short & long term goals for the project. (5%)
  • Provide on-call support, troubleshooting, incident notification and resolution, problem management and root cause identification. Answer, evaluate, and prioritize incoming requests for support. Provide support for investigation and resolution of service requests, incidents and problems impacting systems and users. Work and document within current helpdesk ticketing system. (15%)
  • Troubleshoot, escalate, and/or resolve tickets within defined SLAs. Identify solutions for hardware, software, and network issues. (10%)
  • Plan, coordinate and execute maintenance windows and DRP testing. Responsible for ensuring BC/DR plans are created and/or updated and improved to meet Company’s needs. Subsequently validate those plan changes with live tests and tabletop exercises with various areas of the business. (10%)
  • Coach junior team members, including providing on-the-job training. Promote teamwork in problem resolution. Foster an environment of open discussion, debate, and questioning while always maintaining professionalism and respect for others. (5%)

The ideal candidate will have the following skills and demonstrated experience:

  • Bachelor’s degree in Computer Science or equivalent job experience.
  • Minimum 7 years’ IT experience and 5 years in a Systems Administrator role.
  • Experience with cloud technologies such as AWS, Azure, Rackspace, and Softlayer.
  • Solid troubleshooting skills, project execution, installation, migration, configuration and troubleshooting including but not limited to: Hyper-V and VMware virtualization technologies, Windows Server, SQL Server, Exchange 2010/2013, PowerShell, DNS, DHCP, file sharing, Active Directory, and Group Policy.
  • Solid Understanding of network topology and troubleshooting services (DHCP/ DNS/ TCP/ IP).
  • Deep understanding of IP Networking (TCP/IP, IPSec, OpenVPN, DNS, HTTP, SSL/TLS, BGP, SMTP).
  • Security experience with IPS, Web Filtering, Spam Protection, and Antivirus.
  • Switch installation, configuration and troubleshooting with VLAN and QoS configuration.
  • Firewall support and configuration (Fortinet, Cisco, Palo Alto).
  • Knowledge of HP SAN, blade server technologies, and Barracuda backup and recovery technologies.
  • Experience administrating Microsoft Office 365, Skype for business and Microsoft Volume Licensing.
  • Operating systems such as Windows 7, 8, 10, Linux and Mac OS 10.
  • Assist IT Operations Manager in developing and managing projects that improve Business Continuity and Disaster Recovery processes.
  • Strong organizational and communications skills with IT project management capabilities.
  • Strong documentation skills and ability to work independently and take initiative to proactively manage work load.
  • Ability to apply multiple technical solutions to business problems; Ability to quickly comprehend the functions and capabilities of new technologies. Good understanding of technology trends & technical vision.
  • Excellent interpersonal skills, Ability to interact & dialogue with stakeholders, project manager & team members to arrive at an optimal IT solution to business problems.

Desired Certifications
CCNA, CCNP, MCSE, MCITP, ITILv3, ACSA, MASA, VCP6-DCV
Qualified candidates can submit resumes and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Academic & Practice Programs Manager

American Society of Pediatric Hematology/Oncology

The American Society of Pediatric Hematology/Oncology (ASPHO) – a 501(c)6 national medical specialty society works to actively advance programs and initiatives in professional education, scientific and clinical research, training, and practice issues. ASPHO is dedicated to improving the health and well-being of children with blood disorders and cancers. Membership includes over 2,000 physicians and other medical professionals.
The Society seeks a manager to provide support primarily for the practice, career development, training, and diversity inclusion programs within its medical subspecialty society. This position reports to the Executive Director. Key responsibilities include:

  • Provide staff support and counsel to committees including training, professional development and practice management that support advancement of the Society’s academic, practice and career goals. Work with volunteer leaders, staff and consultants to meet stated goals and charges, by establishing the scope of work, resource requirements, timeline, budgets, milestones and outcome measures.
    • Partner with committee chairs to develop agendas and background materials to support achievement of identified charges.
    • Oversee development of a diversity program for the Society to promote inclusion and cultural competency within the society as guided by ASPHO’s Diversity Statement.
  • Manage the implementation of ASPHO non-CME programs, including mentoring and quality standards, designed to support practice management, training and professional development as defined within the Society’s strategic plan. 
  • Partner with representatives from key national organizations including American Academy of Pediatrics, ACGME, NRMP and AAMC. Monitor activity and maintain communication with select thought leaders and external experts.
    • Lead Society’s management of the National Resident Matching Program (NRMP) related to pediatric hematology/oncology. 
  • Monitor online communities to identify current needs or opportunities.
  • Participate in ongoing management activities and professional peer networks.
  • Participate in annual budgeting process for areas of responsibility.
  • Attend and represent ASPHO at its annual meeting and other select conferences as necessary.
  • Performance of other duties as determined appropriate.

The ideal candidate will have the following requirements and demonstrated experience:

    • Bachelor’s degree required
    • Minimum three years’ related experience in management role preferably in nonprofit association (healthcare, medical specialty society) or academic setting
    • Demonstrated knowledge of the healthcare training and practice environment
    • Experience with project management processes including the ability to multi-task and manage multiple priorities simultaneously meeting established deadlines
    • Experience communicating, coordinating and collaborating with volunteers
    • Excellent written and oral communication skills
    • Ability to work collaboratively with other staff members
    • Consistent attention to detail
    • Proficient in Microsoft Office Suite applications, survey tools, and database management
    • Ability to travel out of state and overnight 2-3 times per year

ASPHO is managed by the Association Management Center, located in Chicago, IL. AMC is a trusted partner to more than 30 leading national and international organizations and employs more than 200 association professionals.

Candidates may submit their resumes to Randi Romanek at This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Integrated Marketing Manager

HOPA/AAHCM

As an Integrated Marketing Manager you will be responsible for:

  • Implementing comprehensive marketing and communications plans to successfully recruit and retain members, promote educational programs and products to drive ROI and fulfill other strategic initiatives.
  • Managing integrated marketing communications campaigns and ensuring effective, branded marketing communications through online (website, social media, digital advertising, etc.), direct mail, and other advertising/PR formats.
  • Developing and delivering promotional and editorial content for the website, eNewsletters, membership collateral, new member communications, customer outreach, brochures, advertising, educational promotions, emails, and press releases.
  • Collaborating with volunteers of committees/task forces, as appropriate, to achieve stated goals and objectives.
  • Preparing reports on project status and progress on a monthly basis and for Board meetings, as requested.
  • Developing and managing process for gathering feedback from members and customers on a regular basis to measure satisfaction and identify new customer needs.
  • Developing and managing process for tracking the effectiveness of marketing efforts.
  • Utilizing data analysis and interpretation to inform marketing strategy and improve results.
  • Building strong working relationships with internal support departments, external consultants and vendors to achieve high quality outcomes.
  • Managing budget for printed and electronic promotional efforts.
  • Performing other duties as determined appropriate.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree.
  • 3-5 years of professional experience in marketing and communications.
  • Demonstrated project management skills. Ability to handle multiple projects, determine priorities while simultaneously meeting established deadlines and goals.
  • Experience implementing digital and traditional marketing, including print mailings, digital advertising, mass email campaigns, and social media.
  • Experience managing web pages, including updating copy, implementing tracking codes, and creating new landing pages.
  • Experience using social media to increase user engagement.
  • Experience communicating, coordinating and collaborating with volunteers.
  • Excellent verbal and written communication skills, including promotional copywriting.
  • A positive, proactive, organized self-starter mindset with demonstrated ability to respond to rapidly changing environments.
  • Demonstrated analytical, problem solving and critical thinking skills.
  • Commitment to client, team and company values.
  • Ability to travel out of state and overnight 2 – 3 times per year.
  • Proficient in Microsoft Office Suite, email marketing applications, website content management systems, digital analytics tools, and e-survey tools.

Additional desired skills include:

  • Experience working in a non-profit association (healthcare specialty association a plus).
  • Experience marketing membership and education products to healthcare professionals.
  • Familiarity with SEO techniques and best practices.
  • Familiarity with digital marketing platforms such as LinkedIn, Bing Ads, or Google Adwords.
  • Experience with Customer Relationship Management/member database systems.
  • Familiarity with Hootsuite or similar social media management platform.
  • Familiarity with Google Analytics or similar web analysis systems.

 

Qualified candidates should send resumes and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it. .