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Careers at AMC

At Association Management Center, you can join a great team of collaborative professionals who bring innovative ideas, professionalism, and dedication together to make good things happen on our clients’ behalf. Clients—our partners—consistently comment on the high caliber of staff and frequently single out individuals who have given exemplary service.

AMC is in the business of managing nonprofit organizations. The associations we work with depend on us for governance and operations management, educational programming, government relations, editing and graphic design, certification or accreditation, sales, marketing, and any other service an association needs to thrive. We share their goals and passions because by helping their members—whether they are individuals or companies—their association grows and succeeds.

Our structure also allows many employees to touch the missions of multiple associations. We provide the office and staff for full-service association clients. Members of our specialized service teams step in as needed to coordinate meetings, produce publications, redesign websites, and more. Our jobs are constantly evolving, keeping everything fresh and creating amazing opportunities for growth. The one thing that doesn’t change is our dedication to our clients’ missions.

We strive to be recognized as the most respected company in the association management industry, empowering our association partners to achieve their goals.

If you’re interested in working for a company with those ambitions, we hope you’ll review our career opportunities below to find out how you can join our team.

Please note that the emails connected to the open positions have recently been updated due to an interruption in service with our previous emails. If you have any questions, please contact Randi Romanek at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Open positions:

System Administrator / Support Engineer

Information Technology

As a System Administrator you will:

  • Own the administration of the infrastructure services supported by the AMC technology team including hardware, servers, storage, cloud subscriptions, software licenses, networking and business continuity plan. Manage cloud and on premise infrastructure, building, delivering, and managing IaaS environments using IaaS platforms, including AWS, Azure, Rackspace, or Softlayer. (35%)
  • Recommend continuous improvement to the infrastructure: optimizing the network, computer upgrades, security improvement, etc. Capture, monitor and analyze systems usage data, and recommend hardware to provide maximum resource utilization in a cost-efficient manner. (15%)
  • Create and maintain technical documents that illustrate standard operating procedures, and infrastructure design. (5%)
  • Participate in business requirements gathering for technology projects and provide subject matter expertise that will support short & long term goals for the project. (5%)
  • Provide on-call support, troubleshooting, incident notification and resolution, problem management and root cause identification. Answer, evaluate, and prioritize incoming requests for support. Provide support for investigation and resolution of service requests, incidents and problems impacting systems and users. Work and document within current helpdesk ticketing system. (15%)
  • Troubleshoot, escalate, and/or resolve tickets within defined SLAs. Identify solutions for hardware, software, and network issues. (10%)
  • Plan, coordinate and execute maintenance windows and DRP testing. Responsible for ensuring BC/DR plans are created and/or updated and improved to meet Company’s needs. Subsequently validate those plan changes with live tests and tabletop exercises with various areas of the business. (10%)
  • Coach junior team members, including providing on-the-job training. Promote teamwork in problem resolution. Foster an environment of open discussion, debate, and questioning while always maintaining professionalism and respect for others. (5%)

The ideal candidate will have the following skills and demonstrated experience:

  • Bachelor’s degree in Computer Science or equivalent job experience.
  • Minimum 7 years’ IT experience and 5 years in a Systems Administrator role.
  • Experience with cloud technologies such as AWS, Azure, Rackspace, and Softlayer.
  • Solid troubleshooting skills, project execution, installation, migration, configuration and troubleshooting including but not limited to: Hyper-V and VMware virtualization technologies, Windows Server, SQL Server, Exchange 2010/2013, PowerShell, DNS, DHCP, file sharing, Active Directory, and Group Policy.
  • Solid Understanding of network topology and troubleshooting services (DHCP/ DNS/ TCP/ IP).
  • Deep understanding of IP Networking (TCP/IP, IPSec, OpenVPN, DNS, HTTP, SSL/TLS, BGP, SMTP).
  • Security experience with IPS, Web Filtering, Spam Protection, and Antivirus.
  • Switch installation, configuration and troubleshooting with VLAN and QoS configuration.
  • Firewall support and configuration (Fortinet, Cisco, Palo Alto).
  • Knowledge of HP SAN, blade server technologies, and Barracuda backup and recovery technologies.
  • Experience administrating Microsoft Office 365, Skype for business and Microsoft Volume Licensing.
  • Operating systems such as Windows 7, 8, 10, Linux and Mac OS 10.
  • Assist IT Operations Manager in developing and managing projects that improve Business Continuity and Disaster Recovery processes.
  • Strong organizational and communications skills with IT project management capabilities.
  • Strong documentation skills and ability to work independently and take initiative to proactively manage work load.
  • Ability to apply multiple technical solutions to business problems; Ability to quickly comprehend the functions and capabilities of new technologies. Good understanding of technology trends & technical vision.
  • Excellent interpersonal skills, Ability to interact & dialogue with stakeholders, project manager & team members to arrive at an optimal IT solution to business problems.

Desired Certifications
CCNA, CCNP, MCSE, MCITP, ITILv3, ACSA, MASA, VCP6-DCV
Qualified candidates can submit resumes and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Account Administrator

APHON, PRISM

As an Account Administrator you will:

  • Work with designated client activities and committees.
  • Coordinate activities and projects of board-appointed committees and task forces.
  • Respond to telephone and written inquiries.
  • Coordinate and process mail merges for various projects.
  • Update and maintain databases and spreadsheets for various projects.
  • Assist senior manager with coordination of board meetings.
  • Assist with local chapter program and serve as a resource to local chapter leaders.
  • Compose letters and routine correspondence and generate reports.
  • Prepare monthly membership reports.
  • Travel to annual client conferences and participate in on-site activities.
  • If applicable, maintain and update chapter database information.
  • File paperwork.
  • Take and prepare minutes of committee and/or Board meetings.
  • Other duties as assigned.

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor’s degree or equivalent job experience.
  • Ability to travel out of state and overnight.
  • Excellent interpersonal and communication skills.
  • Strong customer orientation.
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan.
  • Professionalism: Good judgment, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence.
  • Customer service attitude and skills: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
  • Intermediate computer proficiency.
  • Commitment to company values.

Qualified candidates can send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Education Manager

American Society of Pediatric Hematology/Oncology

As an Education Manager you will:

  • Manage the development of educational products/programs by working with different committees to design and implement new/existing high-quality programs and products (live/enduring/eLearning), as well as manage any CME/MOC/copyright requirements.
  • Provide staff support and counsel to committees including the Education, Annual Meeting, and Review Committees that support advancement of the Society’s discovery, education and career development goals. Work with volunteer leaders, staff and consultants to meet stated goals and charges, by establishing the scope of work, resource requirements, timeline, budgets, milestones and outcome measures.
    • Partner with committee chairs to schedule calls, develop agendas and background materials to support achievement of identified charges.
    • Prepare minutes from all meetings.
  • ManageASPHO’s educational platforms (abstract management, evaluation products, polling products, etc.) for live meetings/enduring educational activities/on-demand eLearning
  • Assist in educational content development for promotional materials, and identification of target audiences.
  • Liaise with external vendors and subcontractors ensuring quality and budgetary compliance, and providing technical support.
  • Liaise with external organization regarding joint educational projects or offerings.
  • Assist in developing member educational needs and identifying education gaps.
  • Support the Director of Education in preparing accreditation documents and collaborate with staff responsible for obtaining educational sponsorship and grant funding to ensure compliance with accrediting bodies.
  • Assist in Budget Development and monitor compliance.
  • Maintain up-to-date project reports including project status, expenditures, timelines, and outcomes measures.
  • Develop and maintain strong working relationships with volunteers and staff members.
  • Participate in ongoing management activities and professional peer networks.
  • Attend and represent ASPHO at its annual meeting and other select conferences as necessary.
  • Performance of other duties as determined appropriate.

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor’s degree required
  • Minimum 3-4 years of related experience in education program development and execution, preferably in nonprofit association (healthcare, medical specialty society).
  • Experience with Continuing Medical Education, Maintenance of Certification and ACCME accreditation, preferred.
  • Experience in e-Learning design, leading distance learning education programs, implementing distance learning technology, managing online faculty.
  • Excels in project management including the ability to multi-task and manage multiple priorities simultaneously meeting established deadlines.
  • Experience communicating, coordinating and collaborating with volunteers.
  • Excellent written and oral communication skills.
  • Ability to work collaboratively with other staff members.
  • Consistent attention to detail.
  • Proficient in Microsoft Office Suite applications, abstract management software, e-learning tools, and database management
  • Ability to travel out of state and overnight 2-3 times per year

Qualified candidates may submit their resumes to This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Academic & Practice Programs Manager

American Society of Pediatric Hematology/Oncology

The American Society of Pediatric Hematology/Oncology (ASPHO) – a 501(c)6 national medical specialty society works to actively advance programs and initiatives in professional education, scientific and clinical research, training, and practice issues. ASPHO is dedicated to improving the health and well-being of children with blood disorders and cancers. Membership includes over 2,000 physicians and other medical professionals.
The Society seeks a manager to provide support primarily for the practice, career development, training, and diversity inclusion programs within its medical subspecialty society. This position reports to the Executive Director. Key responsibilities include:

  • Provide staff support and counsel to committees including training, professional development and practice management that support advancement of the Society’s academic, practice and career goals. Work with volunteer leaders, staff and consultants to meet stated goals and charges, by establishing the scope of work, resource requirements, timeline, budgets, milestones and outcome measures.
    • Partner with committee chairs to develop agendas and background materials to support achievement of identified charges.
    • Oversee development of a diversity program for the Society to promote inclusion and cultural competency within the society as guided by ASPHO’s Diversity Statement.
  • Manage the implementation of ASPHO non-CME programs, including mentoring and quality standards, designed to support practice management, training and professional development as defined within the Society’s strategic plan. 
  • Partner with representatives from key national organizations including American Academy of Pediatrics, ACGME, NRMP and AAMC. Monitor activity and maintain communication with select thought leaders and external experts.
    • Lead Society’s management of the National Resident Matching Program (NRMP) related to pediatric hematology/oncology. 
  • Monitor online communities to identify current needs or opportunities.
  • Participate in ongoing management activities and professional peer networks.
  • Participate in annual budgeting process for areas of responsibility.
  • Attend and represent ASPHO at its annual meeting and other select conferences as necessary.
  • Performance of other duties as determined appropriate.

The ideal candidate will have the following requirements and demonstrated experience:

    • Bachelor’s degree required
    • Minimum three years’ related experience in management role preferably in nonprofit association (healthcare, medical specialty society) or academic setting
    • Demonstrated knowledge of the healthcare training and practice environment
    • Experience with project management processes including the ability to multi-task and manage multiple priorities simultaneously meeting established deadlines
    • Experience communicating, coordinating and collaborating with volunteers
    • Excellent written and oral communication skills
    • Ability to work collaboratively with other staff members
    • Consistent attention to detail
    • Proficient in Microsoft Office Suite applications, survey tools, and database management
    • Ability to travel out of state and overnight 2-3 times per year

ASPHO is managed by the Association Management Center, located in Chicago, IL. AMC is a trusted partner to more than 30 leading national and international organizations and employs more than 200 association professionals.

Candidates may submit their resumes to Randi Romanek at This email address is being protected from spambots. You need JavaScript enabled to view it. or through the Association Forum Career Center

 

Professional Relations and Development Operations Administrator

Professional Relations and Development

As a PRD Operations Administrator you will:
 

  • Produce, analyze, and maintain consistent accurate reports by program and company for exhibit, advertising, sponsorship and corporate member programs in appropriate databases including ExpoCad, SalesForce and Personify; distribute reports to identified staff.
  • Work with PRD Director and Operations Manager across multiple PRD initiatives through various activities including:
    • Research for support opportunities.
    • Aid in the completion, submittal and tracking of funding support opportunities.
    • Modify, send, and track Letters of Agreement (LOAs) for support opportunities.
    • Prepare and send various types of correspondence, including but not limited to broadcast e-mails and mailings.
  • Maintain current PRD support information for each association and post where appropriate. To include: exhibitor listings, prospectuses, support opportunities, advertising information and corporate members.
  • Work both internally and externally in the following categories:
    • Exhibitors – receipt of signed contract, payment, registration, program description, reconcile reports with data entry and disseminate decorator service kit
    • Advertisers – receipt of insertion order and advertising materials
    • Sponsors– receipt of signed LOA and logo, coordinate entry in database, order signage and promotional products, and verify payment
    • Corporate Members-signed contracts, logos, company description, send renewal invoices and verify payment.
    • Vendor lists – maintain and assist in the development and periodic updates of contact, support history and product information.
  • Prepare work order forms for GPC (General Processing Center) mailings, assembling of materials including media kits, association packets, and general mailings.
  • Prepare meeting material for conference to support exhibit programs.
  • Assist in tracking payments in personify and reconciliation of aging reports.
  • Work with AMC’s enterprise solution for healthcare recruitment.
  • Maintain corporate membership records and website listings including logos and descriptions.
  • Ability to travel to support onsite management activities for exhibit programs as needed.

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor’s degree.
  • Well versed in MS Office, Internet researching and social media.
  • Excellent interpersonal and communication skills.
  • Excellent organizational skills.
  • Self-starter
  • Ability to initiate projects and tasks.
  • Strong customer orientation.
  • Ability to travel out of state and overnight
  • Ability to organize and manage multiple projects/priorities.
  • Ability to think ahead and plan.
  • Commitment to company values.

Qualified candidates can submit resumes and salary qualifications to This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Education Manager

NANN

As an Education Manager you will:
 

  • Develop live and digital education programs by identifying potential products; conducting market research; generating product requirements; determining specifications, pricing, and time-integrated plans for product introduction; developing marketing strategies in coordination with marketing team.
  • Contribute to both team and volunteer committee planning processes for educational activities by gathering, analyzing, and interpreting information to help identify current and future educational needs the profession.
  • Keep abreast of current ANCC accreditation standards, policies and procedures, ensure NANN educational offerings meet standards, and correspond to the educational mission of the organization.
  • Prepare and submit annual CE reports to ANCC.
  • Provide leadership and support to assigned committees and task forces regarding content development, faculty recruitment, and other course logistics.
  • Develop comprehensive project timelines for all educational activities and manage project plans to meet deadlines and budget. Manage administrative activities related to educational programs including creating and monitoring budgets, conference calls, meeting agendas, and preparing action notes or minutes.
  • Manage vendor relationships for educational programming needs including negotiating agreements, quality delivery of services, monitoring expenses, and invoices.
  • Collaborate with staff responsible for obtaining educational sponsorships and grant funding to ensure compliance with accrediting body and Pharma guidelines as applicable.
  • Serves as the first line of contact, service, and support to members with questions about educational programs and resources.
  • Perform other duties as assigned.

The ideal candidate will have the following requirements and demonstrated experience:

  • Bachelor’s degree, preferable in health-related field or adult education.
  • Master’s degree preferred.
  • Minimum of five years progressive professional responsibility for management and administration of professional education programs, including curriculum development and demonstrated advanced knowledge of the continuing education essentials and standards.
  • Experience and knowledge of relevant CE policies and requirements, experience with nursing accreditation a plus 
  • Knowledge of contemporary e-learning technologies
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent proofreader.
  • Ability to effectively collaborate internally and externally to achieve goals of each organization.
  • Ability to manage multiple tasks simultaneously, and ensure timely and accurate results.
  • Organized, resourceful, takes initiative.
  • Strong customer orientation.
  • Strong team player.
  • Intermediate computer proficiency.
  • Ability to travel out of state and overnight.
  • Commitment to company values.

Qualified candidates can submit resumes and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Marketing Manager

HOPA/AAHCM

As a Marketing Manager you will:

  • Implementing comprehensive marketing and communications plans to successfully recruit and retain members, promote educational programs and products to drive ROI and fulfill other strategic initiatives.
  • Managing integrated marketing communications campaigns and ensuring effective, branded marketing communications through online (website, social media, online community, etc.), direct mail, and other advertising/PR formats.
  • Utilizing data analysis and interpretation to inform marketing strategy and track effectiveness of specific promotional efforts.
  • Expanding and innovating digital marketing presence.
  • Developing and delivering editorial content for the website, eNewsletters, membership collateral, new member communications, customer outreach, brochures, advertising, educational promotions, press releases, etc.
  • Collaborating with volunteers of committees/task forces, as appropriate, to achieve stated goals and objectives.
  • Preparing reports on project status and progress on a monthly basis and for Board meetings, as requested.
  • Developing and managing process for gathering feedback from members and customers on a regular basis to measure satisfaction and identify new customer needs.
  • Building strong working relationships with internal support departments, external consultants and vendors to achieve high quality outcomes.
  • Accurate planning and budget management for printed and electronic collateral.
  • Performing other duties as determined appropriate.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Bachelor’s degree required.
  • Minimum of 5 years of professional experience in marketing and communications.
  • Experience working in a non-profit association (professional healthcare specialty association), desired.
  • Strong background in social media marketing.
  • Ability to develop multi-year marketing plans that achieve established goals.
  • Demonstrated project management skills.  Ability to handle multiple projects, determine priorities while simultaneously meeting established deadlines and goals.
  • Experience communicating, coordinating and collaborating with volunteers.
  • Excellent verbal and written communication skills.
  • Positive, proactive, organized self-starter with demonstrated ability to respond to rapidly changing environments.
  • Demonstrated analytical, problem solving and critical thinking skills.
  • Commitment to client, team and company values.
  • Proficient in Microsoft Office Suite, email marketing/web content software, database management, social media, and e-survey tools.
  • Ability to travel out of state and overnight 2 – 3 times per year.

Qualified candidates can submit resumes and salary requirements to This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Editorial/Communications Intern

Creative Media Services

Position Summary:

As an Editorial/Communications Intern you will be:

  • Editing content according to AMC, American Psychological Association (APA), American Medical Association (AMA), and Associated Press (AP) style.
  • Using Joomla! content management system and html to format e-newsletters and update website content.
  • Writing for e-newsletters, the web, and other projects as needed.
  • Assisting in the publishing of promotional material related to conferences, tradeshows, products, and continuing education events.
  • Proofreading and working with authors to resolve questions generated during the editing process. Incorporating changes using InDesign software.
  • Maintaining consistent communication with internal stakeholders.
  • Adhering to deadline, budget, and quality expectations.

The ideal candidate will have the following qualifications and demonstrated experience:

  • Three years of completed course work in an English, communications, or journalism bachelor’s degree program.
  • Experience copyediting and proofreading
  • Familiarity with APA, AMA, or CMS style guides
  • Interest in learning about the publishing process
  • Ability to work effectively both independently and within a team
  • Excellent interpersonal and communication skills and a positive, can-do attitude
  • Ability to organize and manage multiple projects/priorities
  • Ability to think ahead and plan
  • Knowledge of Microsoft Office suite, content management systems, basic .html, and Adobe Creative Suite

This internship begins in early 2017. Interested candidates can apply at This email address is being protected from spambots. You need JavaScript enabled to view it. .