A group of staff from the American Academy of Hospice and Palliative Medicine (AAHPM) recently participated in Association Forum’s Centennial Day of Service at The Fred Matthews Senior Housing Center, a 60-unit affordable housing unit for seniors. They had a great afternoon visiting and playing bingo with residents, while spending time with other members of the association community.

All good content marketers – corporate and nonprofit alike—dream of elusive viral posts and skyrocketing social growth. But how do you get there? How do you find and engage your audience and better yet, elicit likes, shares, and retweets beyond your wildest dreams?

The association world is constantly changing and it’s key to make sure each segment of your association continues to expand and adjust with the current market climate. Special Interest Groups (SIGs) are an important part of any association, and it is essential to revitalize SIG meetings that have become stale over time. The Administrator/Coordinator SIG at Association Management Center recently went through this process and, by using the steps below, had amazing results. The SIG boosted attendance by 30 percent, had increased member engagement, received tons of positive feedback, and had much happier members overall. Consider the following to revamp your SIG today:

More Solutions for Common Web Problems

As mentioned in the first article in this series, there are a variety of ways to complete a task on the Web, but some solutions are better than others. Below is a continuation of the list of common Web problems you may encounter in your website updates and some more-optimal ways to solve them.

Better Solutions for Common Web Problems

There are a variety of ways to complete a task on the Web, but some solutions are better than others. While looking at items that are part of a typical Web update routine, I listed below some common web problems, possible solutions, and then much better solutions. Because there are so many ways to address items on a website, these certainly aren’t all the possible solutions, nor are all of the “poor solutions” always incorrect. The goal for any website is to keep things clean, consistent, and engaging. The “better solutions” listed below are recommendations with this intent in mind.

When reading Seth Godin’s blog post from back in January, Who Is Us?, I got excited. In only four sentences, he spoke volumes about numerous issues associations have had for what seems like forever without ever mentioning our industry.

Quick Tips for Video Preproduction Part 2

Now that you’ve figured out what you have to make videos and what you want to do with it, it’s time to start planning. Using your established purpose, goals, message, and resources, now you can begin writing a script, setting a timeline, and creating a distribution plan.

Board Performance: Practice Meets Strategy

Join us at the second session of AMC’s three-part Governance series for nonprofit staff executives, where two key strategists will share corporate lessons learned and how their experience translates into organizational performance in the association community. Panelists from the corporate and association worlds will contribute to a robust and engaging discussion.

Quick Tips for Video Preproduction Part 1

You’ve made the decision to start making videos, and now comes the scary part: where do you start?

Right now, the world looks like your oyster. You could go so many ways and do so many things in your new medium. The sheer number of possibilities can make beginning this process seem very daunting. Done properly, video marketing can add personality to your marketing strategy and grow a valuable connection to your audience, as you read in our previous post on video marketing. Before you begin, it’s necessary to narrow your focus by answering a few questions.

It’s time for the next installment of Associational Management Center’s Ask the Management Team question series. This quarter, we reached out with a question about something everyone can relate to: BUDGET! But instead of focusing on the challenges related to limited budget, we wondered what our executives would do if they had more money to spend. We asked AMC leaders to answer the following question:

If your budget increased by $200,000 for the year, with the expectation all of it must be spent in 2016, where would you invest to make the biggest impact? Why?

It’s easy to feel lost when it comes to video marketing, especially when what first comes to mind is big-budget commercials produced by large companies. At first glance it looks daunting, but video is more accessible than ever and can be done on a budget.

Rebranding has been a hot topic in the association community for years, and 2015 is no exception. Associations regularly have been seeking to better understand tips and tricks for effectively rebranding their organizations. Here at AMC, our client, the Awards and Personalization Association recently went through the process and we thought we’d share our experiences with you.

Earlier this year, three AMC staff members took part in an educational session at the Association Forum led by Dean West, FASAE and President of Association Laboratory in Chicago. Dean’s session focused on Association Laboratory’s latest whitepaper, an environmental scan of the association industry entitled Looking Forward 2016.

So you just finished a board meeting and amidst all the generative conversation and decision making, chances are, you have a few action items before the next meeting. It is hopeful that these action items correspond to the strategic plan and will fit nicely into a work plan that already exists. However, this is not always the case and you are now not only tasked with completing the action item, but creating a work plan that links it with the strategic plan to track your work and ensure you reach the board’s requested goal.

AMC principal Mark Engle, DM FASAE, regularly consults on Board development and governance topics, so when we asked him to sit down and talk about one of these topics in front of the camera, he jumped at the opportunity.

In 2015, more than 142,000 users visited the career centers of AMC’s client organizations. Of those 142,000 impressions, how many could potentially have been new visitors to the career center, thus providing an opportunity to build your brand during a professional’s first exposure to your organization?

Remember that year you didn’t attend the Annual Conference? The food looked perfect on Instagram. The hashtag blew up Twitter. Your favorite conference buddy was tagged endlessly on Facebook during the new learning labs which were located OUTSIDE in Palm Springs. And…you’ve always wanted to go to Palm Springs…And, the sky was perfectly blue. Nobody was wearing a coat. Everyone was smiling; and earning millions of CE credits while smiling. This feeling that’s welling up inside you? This, my friend, is the fear that you’re missing out or, more commonly referred to as FOMO.

Sometimes associations take the wrong path, whether it’s in their membership strategy, their marketing strategy, or their advocacy efforts. Whether it happens with leaders fully understanding the situation or by mistake, going down the wrong path obviously isn’t ideal.

On a monthly basis, AMC’s Management Team holds a meeting that includes a generative discussion on a topic of importance to association leaders. This month, the topic focused on competition to the association industry, and the discussion jumped from innovation to risk to Board composition to the speed at which associations make decisions.

Just as it is important for association leaders to hear from established leaders on topics of importance to our industry, we feel that it is also important to hear from up-and-coming professionals on topics important to them. Thus, we've created our Ask the Young Professionals series here on the blog. Here’s our second question, as well as answers from 10 of AMC's young professionals.

A few years ago, I sat for the Certified Association Executive exam. Thankfully, I lived to tell about it! Reflecting on the process, the exam, and the post-exam timeframe, here are 15 anecdotes/recommendations/ideas I want to share with anyone preparing for the CAE exam next week or the exam in December (which, if you haven’t started prepping yet, you’ll want to get on that ASAP).

Healthy board relations are a critical component of successful board performance and require cultivation and nurturing. AMC principal, Mark Engle, DM FASAE, regularly consults on board development and governance topics, so when we asked him to sit down and discuss these topics in front of the camera, he jumped at the opportunity.

On a quarterly basis, we ask our executive level leaders (our Management Team) to provide their insights on a pressing question for the association industry. Here's the next question and answers from a subset of our leadership.

Association Management Center is excited to announce the hiring of Vish Kalambur as the company’s new Chief Information Officer. Prior to joining AMC, Kalambur served for 12 years as the Senior Director of Application Development at the Healthcare Information Management Systems Society (HIMSS).

You can’t fulfill your mission if your business is failing. Your business cannot succeed unless you have a growing base of satisfied customers. In my experience, these two statements are often underappreciated by associations. In fact, as I’ll share, they are sometimes just ignored.

She may not have the name recognition of Beyonce or Dave Grohl, but in the content marketing world, Amanda Todorovich is a real rockstar. She is a regular presenter at Content Marketing World and other large industry conferences, and was named a Direct Marketing News 40 Under 40 recipient in 2015. And that’s in addition to her day job – leading the content marketing efforts for the Cleveland Clinic, one of the world’s leading health systems.

Kenyans and Ethiopians have dominated the sport of distance running for many years. What sets them apart from the rest of the field is their technique of pack running. They run in a large group (or pack) and use each other to set the pace, fend off the wind, and conserve energy. Even though they are working together, and the goal of each individual is to try and win the race, they realize that in order to do so they need the help of their teammates.

We hear often about organizations working to “eliminate silos” and encourage collaboration and shared ownership. When it comes to content strategy, this process also can mean increased opportunities for inconsistency, disjointedness, and maybe even conflict.

From January 10-13, five of AMC’s meeting professionals descended upon Vancouver for Convening Leaders, the large annual event put on by the Professional Convention Management Association (PCMA). When they returned, we asked them to tell us about their top takeaways.

To me, marketing is like detective work. It takes a lot of trial, error, and data to answer your burning questions, but once you put together pieces of the puzzle, it becomes an extremely effective tool.

The year 2015 was a good one for a number of reasons – not the least of which here at AMC is that we launched our blog and began developing and publishing our own unique content on our own website. With more than 220 staff members, there is a lot of leaders within our walls, and we are now better able to share their expertise more consistently with the association community.

In the vast majority of cases, especially in the association industry, the answer is no. While we may not always hit our goals, the overwhelming likelihood is that we haven’t completely (and absolutely) failed.

Creating value is often about embracing change. It’s about exploring options in relation to an organization’s overarching business goals. Here are a concrete example and a number of considerations about how change permeates all of what we do in associations.

Several AMC staff members attended the Association Forum of Chicagoland Holiday Showcase this past Tuesday, and we asked them to share their biggest takeaways from the event.

Content marketing—let’s start with this one. HubSpot defines content marketing like this:

“a marketing program that centers on creating, publishing, and distributing content for your target audience—usually online—the goal of which is to attract new customers.”

At the Annual 2015 Fall Summit of the Nursing Organizations Alliance (also known as NOA or The Alliance), Joan Kram, FACHE, CAE was elected to serve on the NOA Coordinating Team for a three year term.

As we have done with our Management Team, we have plans to develop questions for our young professionals to answer on a quarterly basis. Here’s our first question, as well as answers from 10 AMC young professionals.

It's that time of year again – time to eat some turkey and pumpkin pie while watching the Dallas Cowboys and Detroit Lions play in their annual Thanksgiving Day games. But Thanksgiving is also a time where we should do as the holiday’s name instructs – give thanks – to our friends and family, to people who have helped us, and for those of us in the association community, to our volunteers and members.

From our previous discussions on membership forms and a new customer’s first experience with our organizations, we learned that less is more. The form and online experience both need to be as inviting and user friendly as possible. However, cumbersome forms and processes are larger than just membership forms; it impacts conference and event registration forms as well.

I attended the 2015 ASAE Annual Meeting in Detroit and there was one topic that really grabbed me, probably because I heard it over and over again; that topic was “Grit!”

On a quarterly basis, we will ask our more than 20 executive level leaders (our Management Team) to provide their insights on a pressing question for the association industry. Here's our first question and answers from a subset of our leadership.

In the age of e-learning, webinars, and podcasts, there still are occasions when an in-person experience is irreplaceable. I had one such experience recently in Vancouver at the Call To Action Conference (CTA Conf), which focuses on conversion rate optimization (CRO).

We didn’t realize the magnitude of the AMC Challenge we posed in our September 15th post: Send us your ideas of how to turn your membership application into a delightful experience for a new member’s first encounter with your organization. When the inbox remained a hollow chamber for almost two months, we decided to take up the challenge internally.

Rebranding has been a hot topic in the association community for years, and 2015 is no exception. Associations regularly have been seeking to better understand tips and tricks for effectively rebranding their organizations. Here at AMC, our client, the Awards and Personalization Association recently went through the process and we thought we’d share our experiences with you.

Mysteries have their place—in movies, books, and plays. The amount of traffic directed to a website from an e-blast or a Facebook post should not be a mystery.

Have you been in a conversation with someone when they say “Chipotle is bae” or texted with a friend who replies “The Bears are so bad this year…SMH”? If your answer is no, chances are you’re not a millennial, the next boom of people now in the workforce.

A number of AMC staff members recently sat in on the Association Trends webinar titled Meeting Membership Recruitment Benchmarks: Strategies to Turbo-Charge Your Recruitment. We asked four of our participants for their biggest takeaway, which are each included here.

An impressive FIVE Association Management Center staff members were named to the association industry’s 2015 Forty Under 40 list, sponsored by Association Forum of Chicagoland and USAE News.

When an association recently transformed its brand and name, it decided to also update its forms, including its membership application.  The membership manager, thrilled at the prospect of collecting loads of great data at a time when fresh members are most enthusiastic to provide it, packed the form with so many items it would be good for only one thing for the new member -- a good snooze. Sound familiar?

"If you build it, they will come." If associations build an innovative, meaningful, networking-rich event that their audience members can take key messages from and implement in their place of work, they will be successful.